Hope Community Services (HOPE) recognises that people with a Lived Experience (LE) have a unique and important role to offer in the delivery of our services. By employing Peer Support Workers, we integrate the LE voice into all levels of program development, design, service delivery and evaluation. This is central to achieving our strategic objectives and helps us deliver person-centred support which connects people, strengthens families, and empowers communities.
HOPE currently have Peer Support positions at our Community Alcohol and Drug Services in Karratha, Kalgoorlie, Leonora, and Esperance. Our Peer Workers are introduced at the very start of the client journey, which helps to build a strong relationship based on trust and understanding and are involved right through to exit planning and after-care. All of our Peer Workers are trained to use their knowledge gained through lived experience to support our program participants safely and effectively. Our goal is to establish Peer Work and the voice of Lived Experience throughout all of HOPE’s services and create training and career pathways within our organisation so that our Peer Workers can continue to grow. Our Peers are there to support you with:
- Understanding our service
- Completing registration papers
- Holistic psychosocial needs assessment
- Referrals to other services
- Support to build strategies
- Community outreach
- Support group facilitation
- Identifying and engaging with positive community based support
Hope Community Services acknowledges and respects the traditional Aboriginal and Torres Strait Islander owners of the lands on which we work, the first people of this country. We pay our respects to them, their culture, and their Elders, past, present and future.
Hope Community Services acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio‑economic and relationship status.
Hope Community Services acknowledge the individual and collective experiences of those with a living or lived experience. We recognise their wise contribution at all levels throughout the business and value the courage of those who share their experiences for the purpose of creating safe spaces that improve mental health outcomes.