Equity, Diversity and Inclusion

100+ Years we’ve been around

20+ Services we offer

10,000+ People we’ve helped

HOPE delivers equitable services to diverse individuals to foster an inclusive workplace.

Valuing Equity means providing services appropriate to an individual or groups’ needs based on, with the outcome being equal treatment of all.

Acknowledging the Diversity of people means seeing that individuals have unique needs and experiences and seeing that diversity is a strength brings richer collaboration.

Inclusive initiatives and behaviours which go beyond tolerance so that individuals feel respected, accepted, and celebrated. At HOPE, we work with stigmatised and marginalised people on a regular basis. Intersectionality describes social demographics as interconnected relationships, showing that people can experience compounded discrimination based on multiple factors:

LGBTiQA+ logo
  • Socioeconomic Status
    Socioeconomic factors are key determinants of physical and mental health outcomes. Lower socioeconomic groups experience disproportionate marginalisation, yet deserve equal respect.
  • Mental Health
    Mental health is a focus for HOPE. We recognise that social inclusion is a barrier for stigmatised and marginalised people, exacerbating mental health challenges and access for at-risk individuals.
  • Reconciliation
    HOPE has developed Reconciliation Action Plan. HOPE’s vision for reconciliation is for Aboriginal and Torres Strait Islander peoples and other Australians come together and walk alongside each other.
  • Gender
    Gender-diverse people, women and men deserve to live and work where their diversity is embraced, they are respected, their access and treatment is equitable and not determined by gender.
  • Disability and Accessibility
    HOPE believes that reducing barries and improving access can assist people with disabilities in living an enriching life. Both people living with disability and/or with mental health conditions have a right to respect and equal treatment, and are protected under disability discrimination law.
    HOPE proudly supports its LGBTIQA+ staff. LGBTIQA+ is an evolving acronym that stands for Lesbian, Gay Bisexual, Transgender, Intersex, Queer/Questioning, Asexual and others. This support goes beyond tolerance and acceptance to celebrating queer communities: Rainbow Tick Accreditation
  • Culturally and Linguistically Diverse People
    Our stakeholders, staff and clients represent culturally rich and diverse communities for which HOPE is committed to providing inclusive spaces for. This includes Aboriginal and Torres Strait Islander peoples, refugees, migrants, and other CALD people.
flag Hope Community Services

Hope Community Services acknowledges and respects the traditional Aboriginal and Torres Strait Islander owners of the lands on which we work, the first people of this country. We pay our respects to them, their culture, and their Elders, past, present and future.

Hope Community Services

Hope Community Services acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio‑economic and relationship status.

Hope Community Services

Hope Community Services acknowledge the individual and collective experiences of those with a living or lived experience. We recognise their wise contribution at all levels throughout the business and value the courage of those who share their experiences for the purpose of creating safe spaces that improve mental health outcomes.

Accreditations & Certifications 


Acknowledgement of Country