Join us

100+ Years we’ve been around

20+ Services we offer

10,000+ People we’ve helped

Are you up for the challenge?

We are always looking for passionate people who are up for the challenge to join our team. We boldly tackle the toughest challenges in Western Australia and walk with our clients, wherever it takes us, for however long we are needed.

Our dedicated staff and volunteers fully engage in the local communities in which they are based, and endeavour to work with individuals, families and communities to deliver services that best meet our client needs. Guided by our values, we focus on opportunities for community members to re-engage and participate positively in the community.

It isn’t always easy. It isn’t always fun. But it can be so incredibly rewarding. If you want to make a genuine difference to the lives of Western Australian’s who need it most, then a role at Hope Community Services could be for you.

Our Team


“I feel privileged to have a role in people’s lives, at a point of vulnerability. The opportunity to use my skills to ensure that our programs meet our vision of empowering people to take back control of their lives inspires me daily.”

“I love working for an organisation that has a strong social impact agenda and who go where many other organisations do not. We reach the most isolated and remote parts of WA and ensure that quality services are available for everyone.”

“I was drawn to HOPE because of the organisational commitment to working regionally and alongside Traditional Owners to create better health and social impacts and outcomes statewide”.

“HOPE’s mission and vision resonate with me. I am passionate about working alongside communities to address social inequalities, family violence, and mental health / trauma and I am lucky enough to work for an organisation that is also passionate about supporting those facing the toughest challenges.”

“HOPE is firm, confident and transparent in its commitment to provide social and emotional wellbeing services to those most in need in WA. This aligns with my own values and aspirations in the social services sector.”

“Since starting work with HOPE I’ve found that the team’s passion and commitment to ongoing improvement and innovation matches my own. They are ready to listen and open to change”.

“I love working at HOPE as I am passionate about young people being able to access quality services and youth workers to support them on their journey to make positive choices for their future and for the future of their community.”

“HOPE has provided me with the opportunity to begin working in a field I love. It is a supportive and caring environment that has given me room for growth both professionally and personally.

“Living a value-based life and sharing the same passions and aspirations as HOPE makes going to work an exciting venture every day. The support from my peers and the rewarding work we all do keeps me constantly fighting for health promotion and change.”

“Working for HOPE provides me with the opportunity to get involved and make positive changes in people’s lives.”

Why work for HOPE?

In addition to working for a not-for-profit organisation with great people in a rewarding role, a career at HOPE also offers:
  • Salary packaging benefits
  • Flexible working hours and locations (where applicable to role)
  • Grow with HOPE – Opportunity for career progression – our “Promote from within” culture
  • Grow with HOPE – Generous and extensive training and professional development opportunities
  • Opportunity to travel within Western Australia
  • Unity in Diversity – our staff reflect our commitment to diversity and inclusion.
To find out more about a career at Hope Community Services, email our People & Culture Team via hr@hopecs.org.au.

Our current job vacancies

The Consortium is a collaborative advisory group made up of local service providers and organisations that partner with a Lead Agency to provide partnership opportunities, strategic direction and resources to enhance the headspace service’s capacity to meet local community needs.

headspace services also form partnerships in their community beyond the Consortium to further enhance the wellbeing of young people in their communities.

The role of the Consortium Chairperson is to build stronger engagement between the headspace service and local agencies, to establish and grow relationships to improve service delivery. The Chairperson must advocate for the needs of young people within the local community and health service system.

Practically, the Chairperson will ensure a focus on the agreed strategic directions of the consortium, chair Consortium meetings and provide the Lead Agency and headspace Esperance Manager with high level advice and support. Administrative tasks will be held by the headspace Esperance team.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

 

Hedland Bail house Hope aims to create a safe and respectful home environment for young people going through the Youth Justice system.
We have exciting new opportunities for Residential Support Worker. As a Residential Support Worker, you will work with other staff to carry out the day to day, routine and upkeep of the Bail house. You will work with young people to build rapport based on trust and respect and help work to develop goals and strategies to manage their wellbeing. You will respond to mental health concerns and behaviour in a non-judgmental and compassionate manner.
For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

Stepping into the PCADS Manager role, you will be overseeing the growth and development of HOPE's newly awarded PCADS (Pilbara, Community Alcohol and Drug Service) contract. You will ensure respectful support and effective interventions are given to people who experience alcohol and other drugs/ mental illness, including one to one counselling and group sessions.

In addition to ensuring the quality of client work and data, the Manager will also lead PCADS staff. As a Leader you offer supervision, development, and training opportunities for staff, as well as promote and participate in a positive work environment.

In this role you will be working collaboratively with stakeholders to address the impact of alcohol and other drug use in Pilbara. There will be a focus on building and nurturing relationships at a personal level, organisational and community level to identify needs and achieve positive outcome.

Learn more about this role.

As a Peer Worker you will work closely with the Counsellor and Prevention Officer to distribute information/resources about services Hope offer and encourage uptake.

The Peer Worker helps to ensure that services are culturally competent, and they have strong links to the community they work in. In this role you would carry out non-clinical, practical support tasks such as helping patients to travel to their appointments and assist with filling out forms and understanding instructions. With support, you will be able to advocate and provide feedback to the Primary Health Networks regarding barriers to services. In this role there will also be outreach services to nearby regions.

For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

This role will be part of HOPE's exciting and meaningful Community Alcohol and Drug Service (CADS) operations in the Pilbara.

As a Prevention Officer you will be part of the team responsible for the development, implementation, and evaluation of AOD and Suicide Prevention Plans at a local and regional level, throughout the Pilbara. The Prevention Officer will work collaboratively to implement community events and activities that promote public education campaigns and facilitate community connection.  There will be a focus on building and nurturing relationships at a personal level, organisational and community level to identify needs and achieve positive outcomes.

You will contribute to the positive image of Hope in the community through driving the delivery and development of outcomes focussed services for clients, ensuring continuous improvement, practice and service quality.

Learn more about the role.

Kununurra Bail house Hope aims to create a safe and respectful home environment for young people going through the Youth Justice system.

We have exciting new opportunities for Residential Support Worker. In these positions we will look for someone who can show leadership by setting boundaries and being a positive role model for young people.

As a Residential Support Worker, you will work with other staff to carry out the day to day, routine and upkeep of the Bail house. You will work with young people to build rapport based on trust and respect, and help work to develop goals and strategies to manage their wellbeing. You will respond to mental health concerns and behaviour in a non-judgmental and compassionate manner.

This service is a 24hour facility so the successful candidate will be required to work during the evening as well as during the days.

For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

As the Manager, you will be responsibility for the overall Clinical Governance of headspace Kalgoorlie.
In this role, you will work closely and collaboratively with a range of stakeholders to ensure all activities are in accordance with the headspace grant agreement, and direction provided by the lead agency, WAPHA, headspace National Office, consortium partners, the Youth Reference Group, and the Family and Friends Reference Group. There will be a focus on building and nurturing relationships at a personal level, organisational and community level to identify needs and achieve positive outcomes for young people, their families, and significant others. You will ensure a supportive team environment is cultivated and manager staff accordingly.

Our headspace GPs work with young people aged 12-25, around mental health, sexual health, drugs and alcohol, preventative healthcare and other physical health problems. Having a GP on site allows young people to access a wider range of health options, all under one roof. We have a collaborative and holistic model of care at headspace. GPs are supported by a team of experienced youth healthcare experts.

You will have strong interpersonal skills and proven ability to build and nurture relationships at a personal level, organisational and community level. You will be working closely with our headspace Clinical team. You will develop referral pathways across the youth sector with stakeholders such as external health providers and other community services organisation.

For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

As Counsellor / Educator you will provide assessment, counselling, case management, education, and support to individuals, and significant others dealing with the impact of alcohol and other drug use and mental health. In this role you will develop recovery plans with the clients and review the effectiveness of the plan in moving the client towards their goals. You will have up to date knowledge of evidence-based interventions for alcohol and other drugs, and mental health illnesses. In this role there will be a focus on building and maintaining effective relationships with key stakeholder and participating in community prevention activities, interagency and service coordination meetings, as well as deliver outreach services. You will also provide assessment, advocacy, and referrals for people who participate in Court and Police Diversion Programs.

Learn more or apply for this role.

In this role you will be working closely with our Youth Justice team. You will support young people to achieve positive outcomes in the areas of;
- Rehabilitating into the community
- Emotional wellbeing, and counteracting negative peer influences
- Education/training and employment
- Key life skills in health and development
You will be meeting with young people to plan and facilitate programs focused on their specific needs. You will act as an advocate for the young people in community by building a relationship based on trust and supporting them through challenges they face. This support may come in the form of providing information around the services and resources available or liaising with stakeholders such as teachers, social workers, local authorities, health professionals, refuge workers and parents, when relevant to the young person's YJS care plan.

For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

As the Mental Health Clinician, you will be required to hold a full case load in our headspace service whilst upholding clinical standards across the service with the Clinical Lead.

This will see you driving evidence-based clinical practice, assessment and treatment, auditing case files, all while adopting a continuous improvement approach!

The Mental Health Clinician also works collaboratively with the Manager to ensure that the services have an integrated approach to mental health, in line with best practice literature.

In this role you will be supporting the service in achieving and maintaining HMIF accreditation in conjunction with our centre managers and clinical leads.

For more information or to apply for this role view the full job advertisement or email hr@hopecs.org.au

As a Residential Support Worker, you will work with other staff to carry out the day to day, routine and upkeep of the Bail house. You will work with young people to build rapport based on trust and respect, and help work to develop goals and strategies to manage their wellbeing. You will respond to mental health concerns and behaviour in a non-judgmental and compassionate manner.

This service is a 24hour facility so the successful candidate will be required to work during the evening as well as during the days

Ideally, you will have experience in working with vulnerable young people and knowledge of the issues impacting young people in the Youth Justice system. This understanding will give you the ability to navigate difficult behavioural situations. You will show commitment to HOPE's vision, mission and values and understand how to work respectfully and in a culturally secure way with Aboriginal communities and individuals. It is desirable to be working towards a Certificate IV in Youth, Mental Health, and/ or Community Services with some experience.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

As Counsellor / Educator you will provide assessment, counselling, case management, education, and support to individuals, and significant others dealing with the impact of alcohol and other drug use and mental health.

In this role you will develop recovery plans with the clients and review the effectiveness of the plan in moving the client towards their goals. You will have up to date knowledge of evidence-based interventions for alcohol and other drugs, and mental health illnesses. I

n this role there will be a focus on building and maintaining effective relationships with key stakeholder and participating in community prevention activities, interagency and service coordination meetings, as well as deliver outreach services.

You will also provide assessment, advocacy, and referrals for people who participate in Court and Police Diversion Programs.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

 

The General Manger will provide strategic and operational leadership to HOPE's service delivery teams across Midwest region. They will ensure the provision of exceptional person-centred supports, aligned to HOPE's strategy, values and purpose.

Existing operational requirements will have you overseeing the daily management of the Youth Justice Services across Meekatharra, Geraldton and AOD treatment and Support program.

Across HOPE's AOD services you will oversee the running of our Therapeutic Community, Hope Springs, as well as two AOD Counselling programs, Step up Step Down, program through Neami National, and our DATS Counsellor program.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

As Business Support Officer you will contribute to the effectiveness, reputation, and sustainability of HOPE's services. You will provide comprehensive support and foster positive and meaningful relationships with the team, stakeholders, and clients.

Through organising and coordinating the operations in the regions, you will ensure the smooth operation of daily activities. You will tackle a range of administrative functions including meetings, catering and event coordination, assisting with the induction of new staff, maintaining and purchasing office IT/equipment and ensuring enquiries are acknowledged and actioned in a professional and timely manner.

We are looking for someone with at least three years' experience in a similar role. Ideally, you will have a qualification in administration or office management and knowledge of the community service field. Given the nature of the role, you will thrive in a team environment and be proficient in various computer programs.

For more information or to apply for this role, view our full job advertisement or email hr@hopecs.org.au

We have exciting new opportunities for Residential Support Workers. In these positions we will look for someone who can show leadership by setting boundaries and being a positive role model for young people.

As a Residential Support Worker, you will work with other staff to carry out the day to day, routine and upkeep of the Bail house. You will work with young people to build rapport based on trust and respect, and help work to develop goals and strategies to manage their wellbeing. You will respond to mental health concerns and behaviour in a non-judgmental and compassionate manner.

This service is a 24hour facility so the successful candidate will be required to work during the evening as well as during the days

Ideally, you will have experience in working with vulnerable young people and knowledge of the issues impacting young people in the Youth Justice system. This understanding will give you the ability to navigate difficult behavioural situations. You will show commitment to HOPE's vision, mission and values and understand how to work respectfully and in a culturally secure way with Aboriginal communities and individuals. It is desirable to be working towards a Certificate IV in Youth, Mental Health, and/ or Community Services with some experience.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

This is a voluntary position for 2 years located in Perth or online remotely .

The Independent Chairperson will provide leadership and co-chair all meetings with the Consortium, enhancing the groups effectiveness in achieving the mission of the Metropolitan Youth Justice Alliance, to reduce re-offending among young people.  HOPE works as the lead agency, in partnership with the City of Cockburn, Rise Network, 54 Reasons (formerly, Save the Children Australia), Archer Health and Kuditj to provide these services of contract.

You aid in sustaining work across the following services program areas;

  1. Rehabilitation (criminogenic)
  2. Emotional Wellbeing (social, family and community)
  3. Education, Training and Employment
  4. Life Skills, Health and Development
  5. Bail Services

The Chairperson will also ensure work the Consortium workload is shared between all members and completed in an ethically and socially responsible fashion.

For more information or to apply view the full job advertisement or contact hr@hopecs.org.au

As a Senior Intensive Support Worker you will be working an on individual basis with detained young people aged 10 – 18 years placed in the ISU or an alternative accommodation unit for challenging and complex behaviours.

You will be be responsible for the development and implementation of strategies to help young people increase their capacity to re-engage with mainstream activities and increases the number of out of cell hours.  You will work alongside a multidisciplinary team to create a nurturing, safe and healthy environment to support young people to develop individual goals and strategies to manage their behaviours and wellbeing.

As a senior role you will provide oversight and guidance to other staff, respond appropriately to challenging behaviours, manage conflict and ensure compliance with relevant industry standards.

Learn more or apply for this role.

The primary function of this role is to provide group work sessions to young people on remand or detained in Banksia Hill Detention Centre. The program delivered provides support to develop young people’s knowledge in the area of life skills, health and development. This program encourages young people to take responsibility and make positive future choices through face to face sessions.

In this role you will build rapport and working relationships with young people in detention, role modelling socially appropriate behaviour.

Learn more or apply for this role.

The FDV Manager will lead a culturally safe and integrated multi-disciplined service to provide support to people, particularly women and children who are experiencing family violence.

The role also oversees services for those using family violence (perpetrator service) which includes the men’s healing stream.

The key responsibilities include:

  • coordinating and supervising the delivery of the Service
  • overseeing the daily operations and coordination of activities
  • ensure services are compliant and working in the boundaries of the Family and Domestic Violence Common Risk Assessment Risk Management Framework.

The role will ensure comprehensive, client-centred support, assistance and advocacy is being delivered to people experiencing the effects of family violence while developing and maintaining effective collaborative working relationships with other staff, agencies and service providers, networks, and other stakeholders.

Learn more about this role.

The General Manger will provide strategic and operational leadership to HOPE's service delivery teams across Metro and Midwest region. They will ensure the provision of exceptional person-centred supports, aligned to HOPE's strategy, values and purpose.

Existing operational requirements will have you overseeing the daily management of the Youth Justice Services, Street Yarning Outreach, and Volunteers program across Meekatharra, Geraldton and Perth. In addition HOPE will also be delivering a new Family and Domestic Violence service in Perth Metro region. The successful candidate will shape the roll out of this vital program.

Within the Youth Justice services you will support the coordinators across each site with programs such as Youth Transitional accommodation, Bail house and community mentoring programs.

Across these services you will work closely and collaboratively with a range of stakeholders, and build employee engagement and wellbeing across to optimise attraction and retention of the workforce.

Learn more about this role.

As a Senior Intensive Support Worker you will be working an on individual basis with detained young people aged 10 – 18 years placed in the ISU or an alternative accommodation unit for challenging and complex behaviours. You will be supporting a team of two Intensive Support Worker based at Banksia Hill Detention Centre (BHDC).

You will be be responsible for the development and implementation of strategies to help young people increase their capacity to re-engage with mainstream activities and increases the number of out of cell hours.  You will work alongside a multidisciplinary team to create a nurturing, safe and healthy environment to support young people to develop individual goals and strategies to manage their behaviours and wellbeing.

You will be a dedicated and enthusiastic person who can build rapport with young people and role model socially appropriate behaviour and language. You will be proactive in engaging young people in a variety of activities to give them learning opportunities. In addition you will be capable of dealing with challenging behaviours in a calm manner and familiar working in a strength based and trauma informed manner.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

The Executive Assistant is responsible for providing comprehensive support to the CEO. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

You’ll be responsible for:

  • managing the day to day operational and administrative activities of the CEO including diary & file management, coordinating meetings, aligning attendees, planning functions and events, organising travel and bookings, processing expenses, executive administration and updating all internal systems where required
  • performing confidential and extensive personal assistance and secretarial support to the CEO, including research, organising and prioritising workload, correspondence and/or report generation, preparation and dissemination
  • managing all correspondence and enquiries directed to the CEO and initiate appropriate action/response to solve problems and facilitate successful results
  • managing all administration for the CEO - arranging internal follow ups and action
  • preparing and drafting communications, letters, reports and presentations
  • maintaining discretion and confidentiality in relationships with all employees, directors and both internal and external stakeholders.

For more information or to apply for this role, view our job advertisement or email hr@hopecs.org.au

Hope Community Services

Seeking Hope

If you need us, we will be there. You can access all our contact details here, or else leave us a note below and we will get back to you within 24 hours.

"*" indicates required fields

We operate during business hours and are not a crisis centre. If you are in danger call 000.

Please note: We operate during business hours and are not a crisis centre. If you are experiencing a life-threatening situation or are in an emergency call 000.

 Some other crisis lines that may be of help include:

flag Hope Community Services

Hope Community Services acknowledges and respects the traditional Aboriginal and Torres Strait Islander owners of the lands on which we work, the first people of this country. We pay our respects to them, their culture, and their Elders, past, present and future.

Hope Community Services

Hope Community Services acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio‑economic and relationship status.

Hope Community Services

Hope Community Services acknowledge the individual and collective experiences of those with a living or lived experience. We recognise their wise contribution at all levels throughout the business and value the courage of those who share their experiences for the purpose of creating safe spaces that improve mental health outcomes.

Accreditations, Certifications & Memberships