Family & Domestic Violence Counseling Service

120+ Years we’ve been around

20+ Services we offer

10,000+ People we’ve helped

Our Specialised Family Domestic Violence Services in Perth & Kalgoorlie.

A safe place and community supporting women and families to live free from violence.

Hope Community Services is a provider of a range of services for women’s safety service, children, families, friends and victims/survivors of Family and Domestic Violence in WA.

You are safe with us. Here’s what to expect.

On accessing our domestic violence and family support services, you will be supported by one of our Safety Advocates, who will listen to your story and provide you with a safety plan, to help ensure your safety, and a support plan, to make sure you are accessing the right services to help you. After that, you will be supported until you are in a safe place.

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What do I do if a friend or family member needs help?

In circumstances of Family or Domestic Violence, Women or friends or family members are often the first ones who notice there is a problem. If you suspect there is a problem then chances are there is. Early intervention is the key to reducing the damage that can be caused so please don’t wait – call us on 1300 HOPEWA for Perth Metro. Alternatively, you can email us at reception.hub@hopecs.org.au to talk to the team or make an appointment.

How we deliver family and domestic violence services.

We are here to listen, believe, and support you. No matter which service you access we will always treat you with respect, keep you in control and walk side by side with you for however long you need us. As well as this person-centred approach, we also follow four key practice guidelines to ensure you always feel safe and supported.

Our services are evidence-based and use a range of proven methods
Our services are peer-informed, offering the support and guidance of a person with a lived experience of a similar situation to yours wherever possible
Our services are trauma-informed to make sure you only have to tell your story once
Our services are culturally safe and welcoming of all backgrounds, ethnicities, religions and sexualities

What domestic violence community services are available?

HOPE brings together a number of leading family and domestic violence services where we can work together to help victims / survivors access the services they need. These include:

Advocacy and safety planning
Women’s safety service
Family support and early childhood services
Creche
Legal services
Men’s healing services
Cultural healing service
Groups and activities

Quick Exit

We operate during business hours and are not a crisis centre. If you are in danger call 000.

Other Crisis Services / 24 HR hotlines:

1800RESPECT National Sexual Assault, Domestic Family Violence Counselling Service: a national telephone and online counselling and referral service. Phone: 1800 737 732.
Women’s Domestic Violence Helpline: provides support for women, with or without children, who are experiencing family and domestic violence in Western Australia (including referrals to women’s refuges). Phone: 1800 007 339.
Crisis Care: provides Western Australia’s after-hours response to reported concerns for a child’s safety and wellbeing and information and referrals for people experiencing crisis. Phone: 1800 199 008.
Sexual Assault Resource Centre: provides a range of free services to people affected by sexual violence. Phone: (08) 6458 1828 or free call 1800 199 888.

Seeking Hope

All enquiries will be responded to via email unless otherwise specified. If you require an alternative method of communication (telephone) (especially for your safety and/or discretion), please indicate your preference when submitting your enquiry.

We operate Monday to Friday during business hours only and are not a crisis service. Your enquiry will be processed when our office is open. If a life is in danger, please call 000. Alternatively, you can call

Lifeline 13 11 14
Beyond Blue 1300 224 636
Alcohol & Drug Support Line 1800 198 024
13YARN which does Aboriginal and Torres Strait Islander Crisis Support: https://www.13yarn.org.au/

Hope Community Services acknowledges and respects the traditional First Nations owners of the lands on which we work, the first people of this country. We pay our respects to them, their culture, and their Elders, past, present and future.

Hope Community Services acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio‑economic and relationship status.

Hope Community Services acknowledge the individual and collective experiences of those with a living or lived experience. We recognise their wise contribution at all levels throughout the business and value the courage of those who share their experiences for the purpose of creating safe spaces that improve mental health outcomes.

Family & Domestic Violence Services

Our Specialised Family Domestic Violence Services in Perth & Kalgoorlie.

A safe place and community supporting women and families to live free from violence.

You are safe with us. Here’s what to expect.

What do I do if a friend or family member needs help?

How we deliver family and domestic violence services.

What domestic violence community services are available?

We operate during business hours and are not a crisis centre. If you are in danger call 000.

Goldfields North (Kalgoorlie)

Goldfields South (Esperance)

Pilbara

Midwest

Hope Springs Therapeutic Community

Seeking Hope

You are safe with us.